Kev Pab Txhais Lus

Kab Lus Yog ib daim ntawv cog lus los ntawm SPPS uas enables cov neeg ua hauj lwm hauv tsev kawm ntawv sib tham nrog cov niam txiv ntawm xov tooj los yog yees duab thaum cov lus txhawb tsis muaj.

Yuav Ua Li Cas Thiaj Li Yuav Tau Cov Kab Mus Nrhiav Kev Qhia Ntawv

Tag nrho cov tuam tsev thiab cov tsev kawm ntawv tau mus saib tau cov kab, uas yog them los ntawm Qhov Chaw Ua Hauj Lwm Ntawm Family Engagement & Community Partnerships general fund los ntawm 09/2025. Txhua lub tsev kawm ntawv muaj ib qhov kev txwv uas yuav qhia tau rau koj lub tsev kawm ntawv ntawm OFECP. Yog hais tias koj tsis tau txais koj QRG thov email, sara.reyes@spps.org.

Tseem ceeb Nta:

• Txhawb ntau tshaj 240 + lus.
• Muab los ntawm Lub Xeev Minnesota.
• Cov nqi yuav raug them ib feeb ntawm peb, tam sim no them los ntawm OFECP

Siv Kab Lus Rau:

• Hu xov tooj rau cov niam txiv, yog cov neeg ua hauj lwm ob hom lus thiab OCI tsis muaj
• Lub rooj sib tham luv luv thiab hu xov tooj
• Cov teeb meem ceev ti tes ti taw

Koj Cov Kab Account:

• Txhua lub tsev kawm ntawv los yog lub koom haum muaj nws tus kheej Access Code.
• Rau cov zauv los yog mus saib tau cov lus, hu rau Sara Reyes ntawm sara.reyes@spps.org.
• Koj yuav tau txais ib tug email los ntawm Minnesota IT Services los yog ntawm 15 lub hlis tom qab yog hais tias hom kev pab ntawd yog siv. Khaws cov invoices rau koj cov ntaub ntawv, raws li lawv tau them los ntawm OFECP.

Tus Neeg Txhais Lus (OCI) ntiav los ntawm cheeb tsam tsev kawm ntawv los txhawb kev sib tham, tsev kawm ntawv cov rooj sib tham, cov rooj sib tham, thiab ntau dua.

Nrhiav ib OCI

• Nrhiav tus database ntawm qhov txuas hauv qab no. Tag nrho OCIs teev tau kuaj thiab pom zoo los ntawm SPPS.
• Cov tsev kawm ntawv muaj lub luag hauj lwm nrhiav ib OCI uas raws li lawv xav tau. Yog hais tias muaj cov lus tsis muaj teev, tsis muaj OCIs hais lus ntawd. 
• Rau ASL txhais lus, hu rau Heather Holter ntawm heather.holter@spps.org.

Nrhiav daim ntawv teev npe ntawm On-Call Interpreters (OCI)

Tej yam uas yuav tsum paub txog OCIs

Cov OCIs teev nyob ntawm no tau raug sim thiab pom zoo los ntawm Saint Paul Public Schools (SPPS). Cov tsev kawm ntawv raug txhawb kom mus saib lub vev xaib no tsis tu ncua kom paub txog cov xov xwm tshiab.

Tes haujlwm

Nws yog lub luag hauj lwm ntawm txhua lub tsev kawm ntawv los yog lub tuam tsev pab kev noj qab haus huv kom paub tias OCI uas raws li lawv xav tau.

Yog hais tias koj hais tsis tau teev, thov nco ntsoov tias tam sim no tsis muaj OCIs ua hauj lwm los ntawm SPPS uas hais lus. Thov hais txog cov neeg txhais lus rau lwm hom lus tsis sau, thov email Sara Reyes los yog sau daim ntawv OCI Thov. 

Nrhiav ib OCI

Yog koj nrhiav tsis tau ib qho OCI rau ib qho haujlwm, thov teb daim ntawv nram qab no: OCI Request Form.

Rau ASL txhais lus, hu rau Heather Holter ntawm heather.holter@spps.org.

Ntaub Ntawv Qhia Txog Kev

Cov tsev kawm ntawv yuav tsum ua kom tiav rau on-Call Interpreter Log thaum twg lawv ntiav ib OCI. Thov sau daim ntawv teev cov txheej txheem sai tom qab tau txhais cov ntaub ntawv tiav lawm.

OCI Them Nyiaj Poob Haujlwm

• OCIs xa lawv cov sij hawm hauv internet los ntawm cov neeg ua hauj lwm self Service. Cov tsev kawm ntawv yuav tsum tsis txhob xa cov ntawv them nyiaj rau lawv.
• Tag nrho OCIs yog them tsawg kawg yog ob teev rau qhov chaw mus ntsib thiab ib teev rau hu/virtual rooj sib tham. Pab nrog rau cov nqi nyiaj, thov sim teem caij nyoog sib law liag.
• Yog hais tias ib lub xeem-feeb cancellation yog tsim nyog, cov neeg txhais lus yuav tsum tau compensated tsawg kawg yog hais tias tus cancellation tshwm sim tsawg tshaj 24 teev los yog ib hnub ua ntej lub sij hawm teem tseg. Thov txhob zam dhau lawm.

Kev Tiv Tauj

Yog hais tias koj muaj lus nug txog OCIs, los yog hais tias ib tug neeg xav thov kom muaj ib tug neeg txhais lus, thov hu rau Sara (Patty) Reyes ntawm sara.reyes@spps.org.

THOV KOM MUAJ IB TUG NEEG TXHAIS LUS RAU SPPS

Thov Nco Ntsoov: OCIs tau pom zoo rau kev txhais lus xwb thiab tsis tau ua tej hom kev txhais lus.